LATEST UPDATES
Effective Date: 16 May 2026
Welcome to ORAHMA. This Shipping Policy outlines the terms and conditions regarding the processing, shipping, and delivery of products purchased through our website. We are committed to providing a smooth and reliable delivery experience for our customers.
All orders placed through ORAHMA are processed after successful confirmation and payment verification (where applicable).
Orders are generally processed within 1–3 business days after order confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
Processing times may vary during promotional periods, high-demand seasons, or unforeseen circumstances.
Once your order has been processed and dispatched, shipping details may be shared through email, SMS, or other communication methods where applicable.
ORAHMA currently aims to deliver products across various locations within India. Shipping availability may vary depending on serviceable areas and logistics partner coverage.
For locations that fall outside serviceable regions, order fulfillment may be delayed or unavailable.
Estimated delivery timelines may vary based on delivery location and courier services.
Typical delivery periods are:
Metro Cities: 2–5 business days
Other Cities and Towns: 4–7 business days
Remote Areas: 5–10 business days
Delivery timelines are estimates and may vary due to external factors.
Shipping charges, if applicable, will be displayed during the checkout process before order confirmation.
Shipping fees may vary depending on:
Delivery location
Order quantity
Product category
Promotional offers or special campaigns
ORAHMA reserves the right to modify shipping charges without prior notice.
Customers may receive shipment details or tracking information once an order is dispatched.
Order tracking availability depends on the courier partner and service location.
Although we strive to ensure timely deliveries, delays may occur due to:
Weather conditions
Public holidays
Transportation disruptions
Natural events
High order volumes
Courier partner delays
Government restrictions or unforeseen circumstances
ORAHMA will make reasonable efforts to keep customers informed regarding significant delays.
Customers are requested to provide complete and accurate shipping information while placing orders.
ORAHMA shall not be responsible for delivery issues resulting from:
Incorrect address details
Incomplete contact information
Recipient unavailability
Failed delivery attempts due to customer-related reasons
Additional shipping charges may apply for re-delivery attempts where applicable.
If you receive a damaged package or if items are missing from your order, please contact us promptly with relevant details and supporting images (if applicable).
We will review the issue and assist according to our internal policies.
ORAHMA reserves the right to modify or update this Shipping Policy at any time without prior notice. Changes will be effective immediately after being published on this page.
For questions related to shipping and delivery, please contact us:
ORAHMA
Contact Person: Krunal Jariwala
Phone: +91 9327442733
Email: kalkibotanica@gmail.com
Website: www.orahma.in
Address:
Second Floor, Plot No. 300, Ambika Nagar, Jayram Marwadi Road, Shriya Clinic, Katargam, Surat, Surat, Gujarat – 395004, India.